How to Utilize the Customer Support Data Generated by Live Chat
Your business ticks all the boxes in CRM channels, but now you're flooded with data. Here's how to make sense of it for strategic decision-making.
Does Your Online Business Need Customer Service Training?
Every small business owner and employee is performing multiple roles. Would customer service training improve outcomes from customer interactions?
How to Create Customer Surveys for Live Chat
Feedback is a pillar of strategic planning. We discuss how customer surveys are integral to this and methods of raising survey completion rates.
Manage AI Compliance for Business Live Support Chat
Is your business using AI? You should make sure your practices are following compliance tenets for the use of AI in customer service flows.
How to Make Your Knowledge Base a Part of SEO Strategy
A comprehensive knowledge base is an invaluable customer support tool. But an SEO-oriented knowledge base also contributes to organic growth.
Achieve Higher Customer Engagement with These Winning Live Chat Responses
The ideal phraseology can boost levels of engagement in a live support chat conversation. Here are phrases you should use to drive engagement.
How to Incorporate Live Support Chat with Whatsapp Business
Whatsapp for Business is an essential CRM tool for SMEs and large companies. Here we show how live support is easily integrated into the platform.
Steps to Become Proactive on Live Support Chat
If you wait for the customer to say hi, you leave leads on the table. We discuss how to be proactive on live support chat to maximize conversions.
Create FAQ Sections That Minimize The Need for Live Support
A good FAQ section is half the work done. Or so they say in CRM circles. Here, we cover FAQ section essentials to ensure it lives up to this maxim.
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VooChat
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
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- WooCommerce
- Knowledge Base
- Messenger
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