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Alex Marinelli

Chat vs Messaging: Which One Should You Choose?

Learn the key differences between chat and messaging channels, and discover which one is best suited to fulfill your communication needs and goals.

How ‘High Availability’ Positively Impacts Customer Retention

Discover how High Availability increases customer retention by minimizing interruptions, building user trust, and ensuring a seamless experience.

Strategies to Resolve Support Tickets Quickly and Satisfactorily

Learn how to resolve support tickets faster and keep customers happy. Improve response times, restructure workflows, and boost client satisfaction.