Chat Bot - Automate customer service with AI
Helpdesk - Support customer with tickets
Knowledgebase - Guide and educate cusotmers
Get to know all Voochat features, that are part of the complex multi-channel help desk software. Described in one place and in depth.
Drive meaningful engagements through interactive features that encourage participation and facilitate valuable interactions.
Stay informed and connected with desktop notifications, ensuring you never miss important updates or messages while you work or browse online
With Geo IP Tracking, understand your users' locations to deliver personalized experiences and targeted support.
Utilize Unlimited Agents to scale your team and provide seamless assistance to every customer.
Track Sentiment to gauge customer satisfaction and adapt your approach based on their feedback.
Access Unlimited History to review past interactions and provide continuity in customer service.
Monitor Engagement metrics to measure the effectiveness of your interactions and optimize customer engagement strategies.
Generate Detailed Reports to gain insights into performance metrics, trends, and areas for improvement.
Sign up now for a free 14-day trial and experience how Voochat's powerful multi-channel capabilities can revolutionize your customer interactions.
Manage visitor access with the ability to restrict or reinstate interaction based on behavior or policy compliance.
Stay informed with real-time notifications and alerts to promptly address urgent issues or important updates.
Enhance privacy and communication flexibility by using aliases to manage identities or roles within the chat system.
Organize and streamline workflows by categorizing agents into departments, ensuring inquiries are routed to the most appropriate team.
Seamlessly exchange files during chat sessions, facilitating quick sharing of documents, images, and more for efficient collaboration.
Highlight critical messages or information with attention bubbles to ensure they stand out and receive immediate notice.
Control access and ensure security by restricting chat functionalities based on specified domains or authorized sources.
Plan and automate chat availability and agent shifts to ensure round-the-clock customer support, enhancing efficiency and responsiveness.
Mail Notifications
Visitor Information
Remove Branding
Multiple Chat Views
Message Filtering
Shortcuts
Customizable Sounds
Pre Chat Forms
High Load Dashboard
Triggers
Chat Transcripts
Platform Restriction
Secure Encryption
Customizable Widgets
Contact List
Time zones
