- See Our Products:
-
Chat Bot - Automate customer service with AI
-
Helpdesk - Support customer with tickets
-
Knowledgebase - Guide and educate cusotmers
How to Utilize the Customer Support Data Generated by Live Chat
Your business ticks all the boxes in CRM channels, but now you're flooded with data. Here's how to make sense of it for strategic decision-making.
Does Your Online Business Need Customer Service Training?
Every small business owner and employee is performing multiple roles. Would customer service training improve outcomes from customer interactions?
Achieve Higher Customer Engagement with These Winning Live Chat Responses
The ideal phraseology can boost levels of engagement in a live support chat conversation. Here are phrases you should use to drive engagement.
Steps to Become Proactive on Live Support Chat
If you wait for the customer to say hi, you leave leads on the table. We discuss how to be proactive on live support chat to maximize conversions.
Strategies for Customer Retention (and How Live Chat Leads)
You've got the customers interested and conversions are in; don't sit on your laurels. The best businesses get to work using live chat for customer...
How to Prioritize Customer Complaints (and Not Ignore Them)
Customer complaints come like buses, none or all at the same time. But addressing them successfully can build reputations—for the business and...
Maintaining a Positive Attitude During a Customer Live Chat
The shift is long and the issues neverending. But you can show your mettle by maintaining a positive attitude and seeing the support chat through....
Which Typing Method is the Fastest: Touch Typing, or Hunt and Peck Typing?
What are the best types of typing and where do hunt and peck typing and touch typing stand regarding fastest typing methods? Discover your best...
Canned Response: What Is It and Should You Use It?
Canned responses: you've heard the term but what are they in the context of CRM and do they still have a place in live support in the age of AI...
Category
Click on a topic and explore what's latest and greatest in customer support innovations
Industry leaders trust
VooChat
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
- Bigcommerce
- WooCommerce
- Knowledge Base
- Messenger
- Zapier
- Twilio