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How to Prioritize Customer Complaints (and Not Ignore Them)
Customer complaints come like buses, none or all at the same time. But addressing them successfully can build reputations—for the business and...
Maintaining a Positive Attitude During a Customer Live Chat
The shift is long and the issues neverending. But you can show your mettle by maintaining a positive attitude and seeing the support chat through....
Which Typing Method is the Fastest: Touch Typing, or Hunt and Peck Typing?
What are the best types of typing and where do hunt and peck typing and touch typing stand regarding fastest typing methods? Discover your best...
Canned Response: What Is It and Should You Use It?
Canned responses: you've heard the term but what are they in the context of CRM and do they still have a place in live support in the age of AI...
Don’t Say “Sorry for the Inconvenience,” Say These Instead
In CRM, just like in any other business process, mistakes happen. There are better ways to handle that than saying 'sorry for the inconvenience'.
Use VooChat for Conversion Rate Optimization Success
Are conversions low despite your best efforts? Step back and examine. We share common pitfalls on the road to conversion rate optimization success.
Learn More Ways You Can Say ‘Thank You for Your Order’
Shed the tired old way of appreciating customers and learn more ways to say 'thank you for your order' that will keep customers coming back.
Try Omnichannel Engagement for Better Customer Experiences
Omnichannel engagement is the practice that helps your business cover the most ground and close most deals when it comes to customer facilitation.
Sales Support Do’s and Don’ts for Ecommerce Businesses
E-commerce businesses can thrive with the right approach to sales support systems. We lay down the key tenets of an efficient sales support flow.
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We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
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