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Chat Bot - Automate customer service with AI
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Helpdesk - Support customer with tickets
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Knowledgebase - Guide and educate cusotmers
The Truth Behind AI Customer Service Agents (and How to Implement Them)
There's a flurry of AI-related terms when choosing a CRM platform. We discuss facts about AI customer service agents and how to implement them.
Top Ways to Measure Customer Service for Improved Experiences
Assessing the efficacy of CRM tactics is directly linked to service improvement. We discuss concrete ways of measuring Customer Service Success.
Tips to Generate Leads Through Live Chat Software
Every live chat interaction is an opportunity for lead generation if you follow best practices for engagement. We discuss how to grab this chance.
How to Create Pop-up Campaigns for Customer Engagement
Get expert tips on creating pop-up campaigns that capture visitor attention, pulling them towards your message instead of the Close button.
How to Provide Great Customer Service Over Social Media
Great customer support meets customers where they are and that's mostly on social media. Learn how to get support success and positive engagement.
Tips for Creating a Knowledge Base in a Short Time
A knowledge base is a centralized hub for users to find information about your product or service. We show the basics of creating a knowledge base.
The Essential Guide to Mastering Live Chat Support Etiquette
Time is of the essence and the customer is getting irksome? These live chat etiquette essentials can save your day and help make a happy customer.
Chat vs Messaging: Which One Should You Choose?
Learn the key differences between chat and messaging channels, and discover which one is best suited to fulfill your communication needs and goals.
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We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
We integrate seamlessly with technology built for scale& customer excellence.
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